Auer’s RV Story, History and Mission
Our story started with a joke on a flight from Utah to Austin, Texas that maybe in 5 years we would open our own RV business. Little did we know that was the seed for Auer’s RV. In the following years, the desire to start Auer’s RV continued to grow.
Ultimately, we wanted to make a difference for the RV owners and employees. Being in the RV service industry for over 25 years, we often noticed a common theme with customer frustration. Lengthy service times with poor quality repairs. Often times, RV owners would leave their RVs in the shop for months at a time and be required to come back for rework.
Our mission is to bring quality RV service and repairs while upholding our values of honesty and integrity. We will treat your RV as if we own the RV ourselves. We deliver a personal touch, one on one customer service, giving the RV owner an expert, they can count on. Furthermore, we strive for a business that is based around the customer experience, while valuing our employees.
Auer’s RV is founded on making sure our employees feel as if they are a vital part of the company. They are treated fairly and with mutual respect. We encompass an inclusive family atmosphere, valuing feedback on continuous improvement. We provide an environment for employee development. Most importantly, we encourage our employees to have a work-life balance.
Passion and Commitment
WE ARE COMMITTED TO OUR CULTURE
WE INSPIRE AND LEAD
Discipline and Execution
WE DELIVER EXCELLENCE THOUGH DISCIPLINE AND EXECUTION
WE DO NOT SACRIFICE QUALITY FOR QUANTITY
WE INSIST ON THE HIGHEST STANDARD
Balanced and Intentional
WE PROMOTE WORK-LIFE BALANCE
WE MAKE TIME FOR WHAT IS IMPORTANT TO US
WE INTENTIONALLY LIVE OUT OUR CORE VALUES
See What Our Happy Customer Have To Say
We are 4.9-star rated on Google with over 75 reviews. Read more testimonials
Michael Auer is a friendly and competent repair man. He responded to my needs in a quick and efficient manner. I would highly recommend his services to everyone.
I am so grateful to Michael Auer for fixing my electrical problem. He answered the phone before they even opened for business, and had me come right in. The problem was diagnosed and taken care of very quickly, and I was on my way again. They really care and know what they are doing!
I highly recommend bringing your RV to Auer’s. The turnaround to fix a slide, stove and spot seal the roof were very quick. Michael provided great customer service. He explained what needed to be fixed and provided reasonable pricing. I would definitely bring my RV back to Auer’s and recommend you also bring yours in to them for repair.